INAir Aviation Services

This survey was designed on how to make us better serve you.
In advance, I appreciate your time and efforts to this cause.

Thank You,

Ryan Robertson - Director of Marketing & Sales

Company Name:
Your Name:
Your Title/Position:
Your E-mail:

12) Please tell us what you like most about our company.

13) Please tell us what, if anything, can be done to improve the service at our company

INAir AOG Service
Available 24 hours
317-443-0191

INAir Aviation Services Company is a proud member of the following online databases

INAir Aviation Services Company ♦ 8225 Country Club Place ♦ Indianapolis, IN 46214 ♦ Phone: (317) 271-0195 ♦ Fax: (317) 271-0345 ♦ sales@inairaviation.com

1) How often do you request assistance from our customer service representative?

N/A	Never	Rarely	Sometimes	Often
2) How often is the customer service representative able to fully answer your questions?

N/A	Never	Rarely	Sometimes	Often
3) Overall, how satisfied are you with the service provided by the customer service representative?

N/A	Very Dissatisfied	Dissatisfied	Undecided	Very Satisfied
4) How often do you use parts/repair database websites like ILSMart, Partsbase, OneAero StockMarket.Aero to find parts or repair capabilities?

N/A	Never	Rarely	Sometimes	Often
5) How often do you request materials from our company?

N/A	Never	Rarely	Sometimes	Often
6) How satisfied are you with the length of time it takes to receive a return call from our company?

N/A	Very Dissatisfied	Dissatisfied	Undecided	Satisfied	Very Satisfied
7) How often do you visit our website for reference information?

Never	Rarely	Sometimes	Often
8) How satisfied are you with our companies repair pricing?

Very Dissatisfied	Dissatisfied	Undecided	Satisfied	Very Satisfied
9) How often do you return a unit for warranty to our facility?

N/A	Never	Rarely	Sometimes	Often
10) How satisfied are you with the overall reliabilty of our repair service?

N/A	Very Dissatisfied	Dissatisfied	Undecided	Satisfied	Very Satisfied
11) How satisfied are you with the overall quality of our repair service?

N/A	Very Dissatisfied	Dissatisfied	Undecided	Satisfied	Very Satisfied